Do you ship internationally?
Absolutely. We ship anywhere the post will take it.
What currency are your prices in?
To make it easier for everyone to calculate exchange rates, all our prices are in USD. Canadian customers wanting to pay in Canadian dollars, please contact us to arrange payment details.
I am new. How do I choose the right rope for me?
We totally have you covered. In fact, we have a special section dedicated just to this. Check out the Beginner’s Guide to Buying Rope. If you still have any questions after reading all that, contact us and we’ll be happy answer them for you.
I want a color not in your inventory. Can you help?
Easily done. The colors in our inventory are just a rough guide. We can do WAY more and there is NO extra fee. If you like, we can color match your rope pretty exactly. Write to us and let us know the color you’re interested in. If you can provide a link to an example, that would be great.
What is Rainbow Rope?
We also make tie-dyed or multi-color rope. It’s more work, so the price is a little higher than our regular prices, but the result is spectacular. Contact us for more details.
Can I have a kit with different colored ropes?
Yes, you can. You can even make it a mix of different fibers, if you so desire.
Do you offer bulk discount?
Yes, we do. Read the Bulk Discounts page for more info.
How long does it take for you to process an order?
We strive to have your order out the door and in your hands as quick as we can. In the worst case, we will have it on it's way to you in just under a week.
I am looking for nylon, cotton, or another synthetic rope. Do you know where I can find that?
Synthetic ropes are not the forte here, but a friend at TwistedSyn.com can help you out.